Effective Date: 10/09/2025

At SingGos, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Name, email address, and contact details (when you fill out a form or contact us).

• Company name and role (when making a booking or enquiry).

• Technical information such as IP address, browser type, and pages visited (via cookies and analytics tools).

2. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide our services.

• Process bookings for workshops and events.

• Send important updates related to your booking.

• Improve our website and services.

• (With your consent) send marketing communications about future workshops and offers.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity – to deliver services you request.

• Legitimate interest – to improve our services and provide customer support.

• Consent – when you opt in to receive marketing updates.

4. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third parties only when necessary to:

• Provide services (e.g., event venues, payment processors).

• Comply with legal obligations.

• Improve website functionality (analytics providers, hosting services).

All third parties are required to protect your information in line with GDPR requirements.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above or as required by law.

6. Cookies and Analytics

Our website uses cookies to improve your browsing experience and gather insights through analytics tools (e.g., Google Analytics). You can disable cookies in your browser settings.

7. Your Rights (Under GDPR)

You have the right to:

• Access a copy of the personal data we hold about you.

• Request correction or deletion of your personal data.

• Withdraw consent for marketing at any time.

• Object to certain types of processing.

• Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

To exercise your rights, please contact us at info@singgos.com.

8. Security of Your Information

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or loss.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 Email: info@singgos.com
🌐 Website: www.singgos.co.uk